Returns & Exchanges

At Since 1863, we take pride in our heritage of quality and want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a seamless 30-day return policy for all unworn apparel and accessories.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it to the outside of your parcel, covering any previous delivery markings.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing